Qualify first6–8 weeks assessment
Design Maturity Assessment
For an organisation whose design quality depends on who happens to be assigned, because capability is a structure problem, not a hiring problem.
- “We want to stop outsourcing design but do not know how to structure the team.”
- “We have designers in every department and no standards.”
- “We want to transform. Become digital-first.”
What you get
- 01Design maturity assessment with a scored baseline and sector benchmark
- 02Target operating model and org design
- 03Capability roadmap with sequencing and budget model
- 04Governance framework: decision rights, quality gates, escalation, compliance
Not included
- Production design work — the retainer excludes it in writing
- Recruitment placement fees
- Software procurement
What you bring
- Executive sponsorship at the level that owns budget and headcount
- Honest access to how work actually happens today
- Acceptance that success means needing us less
What should change
Quality stops depending on who is assigned
Measured by
Standards adoption across teams
Delivery speeds up
Measured by
Design cycle time per release
How it works
- 1
Fit check
Seven questions: the problem, who approves, budget, access to users, timeline, sector, and what it could lead to.
- 2
Your result
You see it straight away. A good fit: send it and we reply by email to arrange a first conversation. If not, it names what needs to change first, or a smaller fixed-scope start.
- 3
Priced, then started
Priced after the fit check, in a written proposal you approve before anything is charged. Kickoff is days 1–2.
- Who’s on it
- Partner-level lead (non-delegable), Experience Strategist, Design Ops specialist · Experience squad
Your first 14 days
- Days 1–2Kickoff: objectives, success criteria, decision-maker map, escalation pathKickoff document, signed
- Days 3–5Access: data, analytics, systems, stakeholders, existing researchAccess log with owners and dates
- Days 5–7Working agreement: cadence, review protocol, approval authority, response times both waysWorking agreement
- Days 7–10Immersion: context absorption, constraint capture, assumption registerAssumption register
- Days 10–14First checkpoint: early observations, confirmed scope boundary, risks raisedCheckpoint note, acknowledged in writing
Why can’t I buy this online?
This work affects decisions above any single project, so we check fit first. It’s never sold through checkout.
After this
Design Systems is almost always a required component.
Configure12–20 weeks, then a maintenance retainer
Design System Build
For an organisation buying the same design repeatedly.
SAR 118,100–168,800· Indicative